daily life: words cost nothing

Being a thoughtful and kind individual I like to make my Laboratoire a comfortable and enjoyable place to be for the numerous Laboratoire staff. That's why the Laboratoire is home to a fine dining facility and a number of kitchens stocked with superb beverages and snacks, there are even refrigerators so Laboratoire staff can keep food and drinks from home safe, and if they choose to store butter in a Laboratoire fridge they can guarantee that it won't disappear.
But it turns out that the Laboratoire kitchen is not the safe and convenient storage facility that I hoped it would be and the 'Laboratoire Advanced Cleaning Crew' have a habit of removing food from the fridges and breaking peoples mugs and other beverage holders. Wander over to the Laboratoire kitchen and you will see an array of chipped and cracked mugs or Laboratoire employees sobbing as they clean up the shards of a mug that was lovingly crafted by one of their children as a thoughtful birthday gift.

Accidents happen, though it seems like the Laboratoire cleaners may have been sticking their fingers in the butter based on the regularity of them dropping things, but never once will they stick a post-it to the broken remains with a note of condolence. I remember once hearing a terrific noise and when I next went to retrieve my mug found that only 75% of it that remained on the mug shelf.
Ronnie Corbett would be spinning in his grave (and if you are reading this after June 9th 2014 he will be) to know that sorry seems so hard to say.