mini-moan: i want to believe.

I wasn't expecting to moan today as I am taking some much needed time off while the reconstruction of the Laboratoire goes ahead (which is going to take a while) but today my blood has boiled so far over that I just had to post.

As the Laboratoire address is changing I had to set up a post redirection to ensure that any post sent to the old tgwmcm address will find it's way to the new tgwmcm address, you simply wouldn't believe how much fan mail I get (really you'd expect I'd get at least 1 item), but I do receive the occasional bill that requires my attention. So firstly I try to do this online, but perhaps for sensible reasons Royal Mail will only let you complete the online redirect process if your credit card billing address is the same as the old post address but my bank details were the very first thing I updated so they rejected the application for a redirect forcing me to drive to an actual Post Office (yes, they do still exist). When I get there I fill in the form hand over my passport and a utility bill with my old address and the woman behind the counter asked 'Where's your second utility bill'. What? So my passport and a utility bill aren't enough to prove my identity but a passport and two utility bills are? Those British passports sure are piss easy to forge but the technology to forge a gas bill and an electricity bill just doesn't yet exist, and forget about forging a phone bill, you must be living in a magical land if you think you can forge one of them.
Then the woman had the nerve to say 'It says you need two on the form', to which I replied 'The form that I just picked up 5 seconds ago, how could I have been so foolish?'